Order Processing Time
All orders are processed the same day or the next business day after the order is placed.
Orders are not shipped or delivered on Sundays or public holidays.

Shipping Destination
We currently ship only within Cyprus.

Shipping Methods & Costs
We offer the following shipping options:

• Standard Shipping (Free): 3–5 business days

• Express Shipping (€4.99): Next business day delivery

Shipping costs are clearly displayed at checkout before payment.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details (if applicable).

Delays & Responsibility
Delivery times are estimates and may vary due to courier delays or unforeseen circumstances. We are not responsible for delays caused by courier services or force majeure events.

Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us
If you have any questions regarding shipping, please contact us at:
📧 info@novaessencestore.com

📸@novaessenceperfumes